FAQs
Yes, subject to availability. Each booking receives a unique reservation number.
Upon collecting your rental vehicle, you are required to present a valid driving license held for at least one year. A credit or debit card is necessary for the deposit, regardless of whether you intend to pay the rental fee in cash. Additionally, you must provide your identification card (ID) or passport. Please note that digital driving licenses issued outside Greece are not accepted.
Of course – you can extend your reservation period at any time before the rental. However, this will affect the cost of your rental and it is always subject to availability.
Yes, you may add an additional driver onto your rental agreement. This must be done at the time of rental. The additional driver must present a valid driving license at time of rent. You can also add an additional driver onto your rental agreement during your rental. To do this the driver and the additional driver can visit any Happy Lease Rental location. The additional driver must present a valid driving license and must comply with age restrictions.
Only drivers mentioned in the rental agreement are allowed to drive a Happy Lease vehicle. If the car is used by a non-authorized driver the insurance stops to apply.
Production of a valid license for driving in the Greek territory and the E.U., issued at least 1 year prior to the rental’s starting date, is required. Citizens of countries outside the E.U. are required to be in possession of a driver’s license valid both in Greece and in the European Union, or otherwise holders of an international driver’s license which they are required to present together with the valid driver’s license issued in their country. Digital driving licenses issued by countries other than Greece will not be accepted
All one way charges (if applicable) are always calculated and included in the rate you see on the website after selecting your preferred pick up and drop off location.
The excess is the amount for which the renter is responsible in the event of damage to or theft of the vehicle, provided that Collision Damage Waiver and Theft Protection are included in your booking. The specific excess amount applicable to your rental is detailed in Terms and conditions
In the event of an accident, you must promptly contact the Accident Care number to report the incident and initiate an accident report. Subsequently, please notify Happy Lease either through our call center (+306946232779) or via email (info@happylease.gr) to receive guidance on the necessary next steps. For vehicle breakdowns, please consult with Happy Lease and, if advised, contact Roadside Assistance.
Yes. Upon vehicle collection, our representative will require a deposit to cover potential damage or theft during the rental period. This deposit will be temporarily blocked or charged to the main driver’s credit or debit card and retained for the duration of the rental.
If you added your flight details to your booking, we will be able to track your flight and may hold the car for you for some time.
Check the car
Once you’ve picked your car up, please contact us asap if you want to extend your booking or please create a new reservation online for the rest of the days.
During the booking procedure please select the exact pick up and drop off hours of your rental. If any extra charge is applied for the out of operating times is always included in our final prices. If your plans change after you picked up, please contact the station to set the drop off details and be informed of any incurring costs.
Yes, it is allowed to have different pick up and drop off locations. On the search engine, we provide you with the option to “Return car to another location”. This will enable you to select one of the available return locations.